CEXaaS

CEXaaSCEXaaSCEXaaS

CEXaaS

CEXaaSCEXaaSCEXaaS
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Customer EXperience as a Service "We Deliver Project Success"!

Customer EXperience as a Service "We Deliver Project Success"!Customer EXperience as a Service "We Deliver Project Success"!Customer EXperience as a Service "We Deliver Project Success"!

Customer EXperience as a Service "We Deliver Project Success"!

Customer EXperience as a Service "We Deliver Project Success"!Customer EXperience as a Service "We Deliver Project Success"!Customer EXperience as a Service "We Deliver Project Success"!

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About CEXaaS

Our Mission

Our Expertise

Our Expertise

CEXaaS is:


"Customer

EXperience

as a

Service" 


"We Deliver Project Success"!


"Trusted Relationships & Satisfied Customers is OUR Service"


Our Scalable Services are based on Best in Class and Best Practices and our focus and MISSION is very simple:


"AN EXCEPTIONAL CUSTOMER EXPERIENCE ON EVERY PROJECT"


"YOUR TRUSTED SERVICE DELIVERY PARTNER"


Delivere

CEXaaS is:


"Customer

EXperience

as a

Service" 


"We Deliver Project Success"!


"Trusted Relationships & Satisfied Customers is OUR Service"


Our Scalable Services are based on Best in Class and Best Practices and our focus and MISSION is very simple:


"AN EXCEPTIONAL CUSTOMER EXPERIENCE ON EVERY PROJECT"


"YOUR TRUSTED SERVICE DELIVERY PARTNER"


Delivered & supported by:


mwKIRSCH Consulting, LLC

Mark Kirsch/President

717.991.1135

mwkcllc@gmail.com

&

PVL ASSOCIATES

Bill Lord/President

717.433.1982

wlord.pvl@gmail.com

Our Expertise

Our Expertise

Our Expertise

Our Core Team focuses on:

Project Management Office (PMO)

& Project Governance


Technology Deployments

Device as a Service/DaaS


Integrated B2B - eProcurement & Lifecycle Management


With over 100 years of Team experience and 2000+ successful projects delivered with hundreds of quality customer references


Decades of Project Success supporting C-sta

Our Core Team focuses on:

Project Management Office (PMO)

& Project Governance


Technology Deployments

Device as a Service/DaaS


Integrated B2B - eProcurement & Lifecycle Management


With over 100 years of Team experience and 2000+ successful projects delivered with hundreds of quality customer references


Decades of Project Success supporting C-staff Executives, Delivery Center Supervisors and End User Support Staff achieve their Technology Directives


Supporting ALL Vendor OEMs and Technology


"THE SERVICE & EXPERIENCE YOU DESERVE"

Our Clients

Our Expertise

Our Clients

Small, Medium or large projects, 50 systems to 15,000, our Team has planned, managed and delivered them all.


Supporting Customers in all Industries:


Public Sector / SLED

Federal

Commercial

Healthcare


"CUSTOMERS ARE VERY SATISIFED WITH OUR SERVICES AND OUR PRICING"

Welcome to CEXaaS

Customer EXperience as a Service

Leverages Senior Professionals (PMO) with Best Practices

Seamless Project Execution & Delivery Process

Professionally planning, managing, tracking, reporting and delivering Technology Projects


Exceptional Customer Experience


Proven Track Record of Success


Smoother running and better managed Projects


Center of Excellence (COE)

Seamless Project Execution & Delivery Process

Leverages Senior Professionals (PMO) with Best Practices

Seamless Project Execution & Delivery Process

Seamless Customer Experience


Customizable to scope, size of project and services required


Industry's ONLY Integrated B2B - eProcurement & Lifecycle Management Solution Set - Vendor Agnostic


All OEMs-All Systems - Desktop/Laptop, Printers, Network Equipment, Servers, IT Peripherals, Wireless, Telecom


Device as a Service / DaaS


Leverages Senior Professionals (PMO) with Best Practices

Leverages Senior Professionals (PMO) with Best Practices

Leverages Senior Professionals (PMO) with Best Practices

Highly experienced Core Team (PMO) combined with Best Practices and Best in Class fosters trust and long-term Customer Satisfaction


Core Team has 100+ years of Quality PMO Experience and Technology Deployments


Modular and Scalable Services deliver the RIGHT solution for each Custom Project

Prioritize Critical Customer Feedback

Proven Public Sector Customer Experience Success

Leverages Senior Professionals (PMO) with Best Practices

Our Service incorporates ongoing Customer Feedback to ensure Project Success


Meet with all levels of Customer Management to ensure the RIGHT Customer Experience and Project Satisfaction


Our Customizable Solution Sets and PMO Processes meet all Customer's unique requirements without compromising Best Practices to drive Project Success

Customized Customer Experience

Proven Public Sector Customer Experience Success

Proven Public Sector Customer Experience Success

Investment in emerging technologies (such as AI) helps to Future-Proof you, your Project and delivers a Customized Project and a more Personalized Customer Experience every time

Proven Public Sector Customer Experience Success

Proven Public Sector Customer Experience Success

Proven Public Sector Customer Experience Success

State Government Customers have directly Experienced the Value of our comprehensive solution and the positive results of CEXaaS.


Our PMO managed and delivered success to a very Large State with 80,000 users, 45+ agencies and 6 Delivery Centers - In Total, over 20+ years, that's 2000+ Projects and 500,000+ devices - Statewide Coverage - All White Glove Deployments to all 3000 State locations


Traditional PMO and Technology Deployments on-site or a Device-as-a Service/DaaS, our Team has the proven experience to deliver

Frequently Asked Questions

Please reach us at mwkcllc@gmail.com if you cannot find an answer to your question.

Mark Kirsch / Customer Relations & Customer Satisfaction / 717.991.1135 / mwkcllc@gmail.com


Bill Lord / PMO / Customer Delivery Satisfaction / 717.433.1982 / wlord.pvl@gmail.com


"Trusted Relationships & Satisfied Customers is OUR Service"

NO. CEXaaS is modular and scalable in the service offerings. You can use just the PMO and Deployment Services, or eProcurement separately. Any combination of the service offerings is available, depending upon the project requirements and scope of project. Or specifically focus on a complete solution for Device as a Service / DaaS, for any OEM products.

YES. We can provide, at no cost, an assessment of your project requirements and provide you with the specific service package that will meet your needs and budget.

YES. We have four (4) qualified vendor partners that are certified in the Diversity and Inclusion categories:

1) Woman-owned small business (WBE) specializing in technology services (Enterprise, Technology Deployments, Integrated B2B-eProcurement/Lifecycle Management)


2) Minority-owned small business (MBE) specializing in Telecom, Cybersecurity and Technology Deployments


3) Two specific Service-disabled Veteran small businesses (SDVSB) specializing in Technology Staffing and Technology Services Delivery (Deployments)


All of our service solutions can be delivered directly or via our vendor partners, depending upon the requirements for Diversity and Inclusion.

  1. Offers Scalable and Specialized Expertise that customers may not have available.
  2. Supports all OEM Technology (Agnostic) - What is MOST important to Customers
  3. Reliability and Quality of Services offered.
  4. The Flexibility and Scalability of Services available.
  5. Strong and Effective Communcations Plan.
  6. Deep understanding of the true Project Goals.
  7. Stakeholder Engagement, Collaboration and Teamwork to Deliver the right Services.
  8. Cost-Effective Services without compromising the Quality of Delivery.
  9. Proper Risk and Change Management to ensure End User adoption, on-time, within budget.
  10. Long-Term Sustainability to align with Customer Project Directives.
  11. Diversity & Inclusion Team Strategy to map to Customer Diversity Goals.
  12. Value & Trust - Key relationships build trust and pricing solidifies value.

Copyright © 2025 CEXaaS - All Rights Reserved.

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